Frequently Asked Questions

Everything you need to know about your Attack Shark gear.

What is the standard shipping time for orders?

Standard shipping typically takes 7-15 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email.

How do I download the drivers for my gaming mouse or keyboard?

You can find the latest software and firmware updates on our official 'Downloads' page. Simply locate your model number and click the download link for your operating system.

What is your return policy for electronics?

We offer a 30-day return policy for items in their original packaging. If you experience a hardware defect, please contact our support team to initiate a warranty claim.

Do Attack Shark products come with a warranty?

Yes, all our high-performance peripherals include a 1-year limited warranty covering manufacturing defects and hardware failures under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.

Are your wireless peripherals compatible with consoles?

Most of our wireless mice and keyboards are compatible with PS4, PS5, and Xbox systems via the 2.4GHz USB dongle, though software customization is limited to PC.